How does ParkSnap work?

Simply take a photo of any parking sign using the ParkSnap app. Our AI analyzes the sign in seconds and tells you whether you can park there, considering the current time and any restrictions shown on the sign.

Is ParkSnap free to use?

Yes! ParkSnap offers 5 free parking sign checks. After that, you can subscribe for £1.99/month or £9.99/year for unlimited checks.

How accurate is the AI analysis?

ParkSnap achieves 99% accuracy in reading and interpreting parking signs. However, we always recommend double-checking with the actual sign for important parking decisions.

Can I use ParkSnap via WhatsApp?

Yes! You can send a photo of a parking sign to our WhatsApp number and receive instant AI analysis. Each user gets 5 free checks via WhatsApp.

Datenschutzerklärung

1. Who We Are

ParkSnap (“we”, “us”, or “our”) is the data controller responsible for your personal data. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller Contact Details:

ParkSnap
Email: privacy@parksnap.ai
Website: https://parksnap.ai

2. What Personal Data We Collect

We collect and process the following categories of personal data:

2.1 Account Information

When you create an account, we collect:

Email address – Required for account creation and communication
Password – Stored in encrypted (hashed) form only
Vehicle registration number – Optional, if you choose to save it for convenience
Marketing preferences – Your choices regarding marketing communications

2.2 WhatsApp User Data

If you use our WhatsApp service, we collect:

Phone number – Your WhatsApp phone number to identify your account
Message content – Photos you send for parking analysis
Interaction history – Records of your parking checks via WhatsApp

2.3 Usage Data

When you use our App or services, we automatically collect:

Photos of parking signs – Images you upload for analysis
Location data – Your approximate location when you perform a parking check (with your explicit consent)
Date and time – When each parking check was performed
AI analysis results – The parking guidance we provide to you
Device information – Device type, operating system version, app version
Usage analytics – How you interact with the App (screens viewed, features used)
Error logs – Technical information to help us fix bugs and improve the App

2.4 Payment Information

We do not directly collect or store your payment card details. Payments are processed securely by Apple (App Store) or Google (Google Play) for mobile subscriptions. We receive only:

Confirmation of successful payment
Subscription status and expiry date
Transaction identifiers (not card details)

3. Your Rights Under UK GDPR

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

Right of Access
You can request a copy of all personal data we hold about you (Subject Access Request).
Right to Rectification
You can request correction of any inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”)
You can request deletion of your personal data in certain circumstances.
Right to Data Portability
You can request your data in a structured, commonly used, machine-readable format.
Right to Withdraw Consent
Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@parksnap.ai. We will respond to your request within one month.

4. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ParkSnap Privacy Team
Email: privacy@parksnap.ai
General enquiries: feedback@parksnap.ai
Website: https://parksnap.ai

We aim to respond to all privacy-related enquiries within 5 working days.

For the complete privacy policy, please view the English version at parksnap.ai/en-gb/privacy.